Warranty & Support
Warranty & support
Every Alliée device is built to last, and backed by a straightforward warranty and a support team that actually picks up.
Standard warranty
Most Alliée devices carry a 1 to 2 year warranty against manufacturing defects — see the Specifications section on each product page for the exact term.
What's covered
Hardware faults, defective components, and firmware issues under normal residential use.
What's not covered
Damage from incorrect installation, electrical surges, misuse, or unauthorized modification.
Need to make a claim?
Contact us with your order ID and a description of the issue, and our support team will guide you through the next steps.